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Building 2nd-wave digital businesses

Case Study: Carat

Carat is the world's largest media communications specialists, present in 36 countries across Europe, North America, South America and Asia Pacific.

Carat approached Cartezia to help in developing a radically new business, based on the idea of managing the full "communications channel" with the customer, integrating a wide range of distribution channels such as television, Internet, direct marketing and incorporating all aspects of the communication process.

The tasks we undertook were:

  • Identifying and articulating what it would take to build the new business in terms of assets, people, technologies, systems and competences
  • Identifying how these components can be acquired or built by Carat quickly and cost-effectively and researching specific acquisition targets
  • Researching and reviewing the activities of Carat's major competitors in this space and identifying potential new sources of competition