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Building 2nd-wave digital businesses

Case Study: Telewest

Telewest

Telewest Communications plc is one of Britain's largest broadband cable communications services companies, delivering voice, video and Internet services to 1.5 million households.

Telewest sought our help in developing a major new broadband portal - Blue Yonder. We developed the broadband content strategy and service definition, and then worked with the Blue Yonder team to develop the service in readiness for roll-out.

During this development phase we produced the following:

  • Customer proposition
  • Potential content and service partners
  • Commercial model, with financial projections and supporting assumptions
  • Signed Heads of Agreement with the principal target content partners
  • Design and prototype for the consumer portal